Support

We're available 24/7 to assist you with any issues.

Contact us

Get a response within minutes

Telegram
Fastest support

For your security, we will never ask for personal information or any form of KYC.

Before contacting us

Please have this information ready:

Order ID
Origin transaction hash and network
Destination address (including memo/tag if applicable)
Prefer self-service? Visit FAQ

Swap.bz Support

Contact Swap.bz support via Telegram for help with deposits, swap status, refunds, or technical issues.

Our team provides assistance for instant crypto exchanges on swap.bz and the @SwapbzBot Telegram bot.